Refund and Returns Policy of Stallbig.com

Stallbig.com (“we,” “us,” or “our”) is committed to providing you with high-quality products and services. If you are not satisfied with your purchase, we offer the following refund and returns policy:

  1. Refunds

1.1. We offer refunds for products that are defective, damaged, or not as described on our website.

1.2. To request a refund, please contact our customer service team within 7 days of receiving your order.

1.3. We may require you to provide evidence of the defect or damage, such as photographs or videos.

1.4. Once we have verified the defect or damage, we will issue a refund to your original payment method.

  1. Returns

2.1. We accept returns for products that are not defective, damaged, or not as described on our website, subject to the following conditions:

2.2. You must contact our customer service team within [number] days of receiving your order to request a return.

2.3. The product must be in its original condition, with all tags and packaging intact.

2.4. You must pay for the return shipping cost, unless the return is due to our error.

2.5. Once we have received and verified the returned product, we will issue a refund to your original payment method, minus any applicable shipping charges.

  1. Exceptions

3.1. The following products are not eligible for refunds or returns:

  • Digital products, such as software or e-books, that have been downloaded or accessed.
  • Customized or personalized products that have been made to order.
  • Perishable products, such as food or flowers, that have a short shelf life.
  • Products that have been used or damaged by the customer.
  1. Contact Us

4.1. If you have any questions or concerns about our refund and returns policy, please contact our customer service team at [insert contact information].

4.2. We reserve the right to modify or update this policy at any time, without prior notice. Please check this page regularly for any changes.

Main Menu